Terms & Condition
- Thank you for choosing Time Travelers. We take all efforts to make sure that you have a delightful holiday experience. To avoid any misunderstanding, we request you to read, understand and abide by the below ‘Terms and Conditions' before you book any tour or holiday or any service or make any transaction with Time Travelers.
- Personal information shared by the guest which is necessary for processing the booking is confidential.
- Time Travelers neither offer nor pay any discounts or refunds for missed or unused services due to the traveller’s fault, negligence, or breach of these Terms.
- Cancellation charges are calculated on the total amount payable and not of advance amount paid.
- If the participants seek cancellation due to natural calamities, military or government decisions no refund shall be paid.
- If in case of Time Travelers cancels the tour due to unfavourable conditions of travel then whatever best possible refund we get from vendors if we ever get can be processed, in case we do not get any refunds from Hotel/Transportation we won't be in a position to process any refunds. Time Travelers also reserves the right to reschedule the tour in this case if possible.
- In case of the tour gets cancelled, the refund will be provided to customers, if possible, only at the discretion of Time Travelers. Team Time Travelers is not entitled to provide any proof in case a refund is not possible.
- In case of cancellation of any tour due to reasons beyond control (like Natural calamities, riots, political uncertainty, transport failure, Government decisions, unseen circumstances, etc.), the refund shall be payable concerning the given refund norms and will be completely dependent on Time Travelers.
- If any traveller tests positive for Covid-19 and is unable to make it to the tour, no refund will be provided. A client/participant can give a replacement in this case if that is possible after consulting with Time Travelers.
- We cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if as a result of circumstances beyond our control, we have to change your tour after booking, or we, cannot supply your tour, as we had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any event that we could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include but are not limited to, war, the threat of war, airport closures, epidemics, natural or nuclear disasters, terrorist activity, civil unrest, industrial dispute, and bad weather. We reserve the right to do any change in your Tour due to unexpected conditions.
- Time Travelers will not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings, or extensions to the camp done by clients/participants.
- Time Travelers does not have authority over the booking procedures, scheduling adjustments, cancellations, upgrades from RAC to confirmed status, delays, meal and berth preferences, or any other service-related inadequacies. Any liability arising from these aspects is attributed to Indian Railways.
- The cancellation policy, Refund Policy, & Payment policy are mentioned in all the respective trips/tour itineraries.
- When a guest books the product/service offered by Time Travelers, provides his/her information and consent for initiating the booking, and thereafter makes the payment of registration amount, indicates that the guest is interested in the tour and has read, understood, and accepted all the ‘Terms and Conditions’.
